Jessica Kathleen Schoonmaker

Phone:                Email:                        Website:

508-654-847mail@JessicaSchoonmaker.comwww.JessicaSchoonmaker.com

Business Experience

Customer Service Representative (Contractor)

CVS (Silverman McGovern) Aug 2011 – Dec 2011

• Requested leave of absences for employees after discussing company policies and FMLA regulations.
• Upon my arrival to CVS Benefits reconciliation was 10 months behind schedule. I would use Peoplesoft as well as third party websites to calculate amount owed for benefits. The team is now only three months behind schedule.

Assistant Aquatics Director

West Suburban YMCA Aug 2010 – Feb 2011

• Within my first three months of working here, I learned of the demand for an adult swim team that met at reasonable hours, so I created, budgeted, and marketed one.

• When coaches or lifeguards were unavailable I would fill in shifts.

Head Lifeguard

Angleton Parks and Recreation Department Mar 2005 – Aug 2007

• We were an underfunded new facility, so I gladly fulfilled each of the following roles and was promoted from lifeguard to head lifeguard within two months of being hired.
• The roles that needed to be filled were to fold towels, wash down the pool deck, and maintain incident reports and chemical level logs.

Non-Business Experience

Boston Teacher Resident

Boston Teacher Residency Jul 2009 – Apr 2010

• Pushed sixth grade math students in Roxbury to learn more than they thought they could.

Resident Advisor / Apartment Coordinator

University of Massachusetts Lowell Aug 2007 – May 2009

u Within the off campus housing environment, I created an atmosphere that mirrored that of the residence hall way of  life.

Education

Masters of Education Class of 2011

University of Massachusetts Boston

Bachelor of Business Administration Class of 2009

University of Massachusetts Lowell